About Wendrie Heywood

A life long Quaker, I've been involved in Wardening and building management for all of my professional life. I am a seasoned office manager and executor of projects, working with Trustees or a committee to clarify goals and ensure that these goals come to fruition. I run workshops, provide consultancy services and currently manage the room hiring businesses for several meeting house remotely.

Quakers & Business Gathering and AGM 2019 – Strategy Day

The Strategy Day is an opportunity to: Explore what Q&B does now. Help shape its future with plans on how it can best support both its members and further abroad.

Quakers and Business Group promotes Quaker values and principles in business and the workplace. It provides a supportive network for those upholding these principles, researches into ethical business practices and runs events.

  • learn more about the work Q&B are currently supporting
  • hear the results of the annual survey
  • share values and priorities
  • build community and network
  • shape future priorities and goals

Full details and ways to pay on: https://qandb.org/gathering-2019

Q&B’s AGM will be held at lunchtime after networking time.

Face to Face with some of London’s cleaners

Clean for Good is a cleaning firm with a difference.

I was delighted to attend the preview evening for this exhibition at St Sepulchre’s Church, Holborn Viaduct, London, EC1A 2DQ. It opens formally on Monday and will be open Monday – Thursday 11am – 2pm until the end of August 2019.

This is a selection of specially commissioned black and white portraits of some of Clean for Good’s cleaners and account mangers. There are eleven portraits so about a quarter of their current workforce.

There was laughter as the various staff members admired the photos and read each other’s bios – commenting on things they were learning about each other.

Cleaning choices are some of the ways you can live our your values as an ethical consumer. I talked about this back in the Quaker A-Z: C is for Choices.

Ethical Employment

Clean for Good strives to be London’s best cleaning company – and was recently recognised as a NatWest Top 100 Social Business 2019. Not bad for its second year in business!

The cleaners are employed direct – with full employment benefits, including pension, holiday and sick leave. As a customer, I like that Clean for Good are responsive and able to find alternative cleaners where necessary. Including recruiting in an area where they didn’t currently have a cleaner.

So, if you are looking for a cleaner, and want to be certain that are treated well by their employers including being paid the London Living Wage, then have a look:

cleanforgood.co.uk

I hope the idea spreads to other places. All people deserve to be treated with respect!

If you are in central London this summer why not pop in and come face to face with some of the cleaners of London?

The Quaker Business Method: How It Works Is Why It Works

At last year’s Quakers & Business Conference Peter Cheng gave some very well received talks on his research into the Quaker Business Method and Cognitive Science.

The talks led to another event held in Birmingham, sponsored by the Quakers and Business Group and hosted by Anthony Collins Solicitors LLP.

The videos are now available and can be watched on the Q&B You Tube channel, or on the Q&B site resources page.

Social Enterprise Day 2018

hands treeAlthough Mindful Business Services is a limited company for profit, we specialise in working with charities and social enterprises.

Thursday 15th November 2018 is Social Enterprise Day. This is a global event run by Social Enterprise UK, that highlights the valuable difference that social enterprises make to peoples’ lives.

Social enterprises can address poverty, tackle climate change and ultimately build a fairer economy… It can also produce some rather delicious cakes: https://www.friendshouse.co.uk/news/friends-house-supports-douglas-house-project-and-loves-their-cakes

This year the Social Enterprise Day is using the hashtag #WhoKnew.

Trust and Integrity in Business – which questions do we ask? And of whom?

Quakers & Business Annual Conference 2018: Wednesday 5th December 2018, at Friends House, 173-177 Euston Road, London, NW1 2BJ. 9:30am to 4:30pm.

Please click here for a detailed programme including a description of the stream and speaker options.

Who is this for? Anybody in the world of business, owners, managers, employees, public and third sector, students of the world of business and work, anyone who wishes to apply the principles of trust and integrity to their organisation.

What will you take away? A fresh breath of insight into what you can do individually and collectively to create a better world, one where fear and concern is replaced with inspiration and verve to find out much we can do for the good of all.

Please sign up by visiting https://qandb.org/qbc18
Bursaries are available.

Society of Virtual Assistants Survey 2018

2015 07 17 Colourful pencil sharpeningsVirtual Assistant

I’m often asked by clients, where do I get my information about rates and other virtual assistants? One of the biggest answers is from here: The Society of Virtual Assistants (SVA) 9th annual survey. To read about how I define VA, read the home page, and if you are wondering how it all works – I have a page for that too!

The research was released last week and copies of the report are now available to buy from this link.

SVA Survey v9

To make it statistically valid, they needed at least 10% of the industry surveyed – which they calculated as 2,333 VAs working in the UK. However, it can be hard to calculate the total number of VAs in the UK. So many are classified as separate industries such as secretary, bookkeeper, marketing consultant – or even charity management consultants such as myself!

To quote the SVA’s blurb:

SVA’s annual survey designed to take a snapshot of the UK VA industry answering business critical questions like: How much can I charge? What will I earn as a VA? What are the most effective marketing strategies? What services are most popular? Which training programmes deliver the best value for money?

So, if you have ever wondered about using a VA, or what a VA could help you with – have a look at the survey, or at the SVA website. It was good to see that I’m not alone in having worked as a VA for over five years, and have no plans to stop any time soon.

(Facts taken from the survey linked above)

Quaker Leadership – Quaker & Business Gathering ’18

hans-peter-gauster-252751-unsplash

hans-peter-gauster-252751-unsplash

Quaker & Business

Tickets are now available for the Quaker & Business Gathering 2018.

Date & Time: Saturday 30th June 2018, 9am – 5pm
Location: Friargate Quaker Meeting House, Friargate, York YO1 9RL

This year’s theme is Quaker Leadership, and as one of the planning committee I’m delighted that we’ve been able to get three really interesting speakers.

A provocative and creative opportunity to explore the links between leadership of organisations and people, and Quaker experience and values of leadership amongst our worshipping communities.

You can see the full programme for the day, and how to buy tickets on the Q&B website.

Bursaries are available – please contact the clerks of Q&B for more details.

Looking forward to this – it will be an interesting day!

Building Peace Together

Building Peace Together a Practical Resource

Quaker Council for European Affairs (QCEA) has produced a useful report with practical resources:

The visibility of violent conflict from all over the world in our daily digest of news and media creates a sense that violence – or the threat of violence – is ever-present, when in fact, it is peace that is the norm. Building Peace Together makes the case for peacebuilding and provides a myriad of tools that can be used by actors across the board.

Download a copy to read, which includes 40 tools and 80 examples of nonviolent peacebuilding, and then try out the resources suggested.

Who are QCEA?

The Quaker Council for European Affairs was founded in 1979 to bring a vision of peace, justice and equality to Europe and its institutions. QCEA advocates for nonviolent approaches to conflict resolution, the intrinsic equality of all people everywhere, and a sustainable way of life for everyone so that the one Earth we share can support us all.

You can find out more at their website: http://www.qcea.org/ They’ve just issued this year’s epistle where they say:

QCEA is working from a vision with specific goals to create change politically and culturally, focusing on the two main programmes of Human Rights and Peace. The reports on child immigration detention, and hate speech in online news comment sections bring ethical substance to debate within the EU. Work in quiet diplomacy, networking, coordinating with other organisations, and cultural activities make QCEA an important player in Brussels. The results of these activities are sometimes difficult to anticipate, but will resonate in the long-term.

I was sorry to see that they are working on a budget deficit at the moment, and hope their appeal for more funds to support this work will raise enough money for their work to continue.

Fire Alarm – Do Not Touch!

2018 03 fire alarm - do not touch

Photo taken by Dana Rancette, used with permission

Fire!

Fire is a serious risk. However, even if the equipment can be tempting to small people, I don’t recommend telling them taping the control panel shut, or posting signs telling people not to touch the fire alarm.

I suspect those intent on fiddling will ignore the sign. While you definitely don’t want to confuse someone in an emergency situation where they *should* sound the alarm.

Instead have regular fire alarm drills. Give training to your volunteers or employees. Suggest training for anyone else who use your building. You might be able to combine groups and provide training to everyone.

These combined with clear signage, plus the use of appropriate equipment coverings to prevent accidental usage or damage will mean fewer false alarms and give everyone involved more confidence that they know what they are doing if an emergency occurs.

You might also want to read:

http://mindfulbusinessservices.com/fire-alarm-during-meeting-for-worship/

http://mindfulbusinessservices.com/quaker-a-z-k-is-for-knowledge-know-how/

Quaker Leadership Course

2016-06-28 Woodbrooke labyrinthQuaker Leadership

How does leadership work in our non-hierarchical Society of Friends, and what does it mean to take a lead when working in relationship with others?

http://www.woodbrooke.org.uk/item/leadership-amongst-friends/

Details

Start Date: 23rd April 2018 12:00 am
End Date:13th May 2018 11:59 pm
Cost: £38.00
Delighted to see this – it will fit into my current exploration of leadership in a Quaker context, good to see more on line courses being offered which fit into so many people’s busy lives.