By occupation he was a barber, and on moving into this district in 1937 from Swindon, he first took a shop in Wallington, and later one in a poor part of Croydon. Not all who went there did so for a shave or a haircut, but to enjoy its friendly atmosphere, and to talk to Percy. ‘I am sure,’ said a friend of his, ‘that as Percy rubbed oil into a customer’s hair, he blessed him.’ This would have been natural, since he desired all his actions to be sacramental.part of Qf&P 23.59
Looking at your place of work – whether it is an office or a building that is open to the general public – how can you use the building to offer a blessing to those who come to it and help them to find what they seek?
Make the building and surrounds welcoming to people as they enter, giving them a clean and attractive space to work or to hire. Decide on a level of maintenance that is sustainable and affordable. Ask for feedback from hirers and users about the building. Ask yourself does it feel peaceful? Meeting Houses I’ve visited are often referred to as an oasis amid busy surroundings.
Have you ensured the building is as accessible as reasonably possible? Are your policies and procedures simple and transparent, so that you can be certain that everyone is treated equally?
When things go wrong and those policies and procedures have failed or need adjusting, do you have ways of dealing with the fall out in an equitable and calm fashion? Like all policies and procedures, a grievance policy is much better created when things are going well than from the middle of chaos.
These may seem like odd blessings – but the future managers, trustees, employees, and volunteers will thankful for those steps taken to make life easier in their now. Being able to work through problems, feeling supported and without the ‘blame culture’ so often found in other organisations is indeed a blessing.
Guaranteeing a fair and unbiased mediation where needed, to help restore and reconcile relationships, supporting firm boundaries where necessary are all part of making the building a healthy place to work. Finding ways to live out your values and demonstrate them to those you interact with can be tricky but is an important part of living a sacramental life, blessing those around you.