Our Courses

Managing Relationships
Communication is probably the aspect of interpersonal relationships that is most taken for granted. In this short course, we explain the different ways of communicating …

Volunteer Recruitment
There are a variety of ways to recruit volunteers, but first we need to consider how we get the right volunteer for the role and …

Volunteer Policy
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Quaker Clerking
Do you hold a financial role in your organisation? Are you interested in learning more about closing down the fiscal year, this First 5 short …

Closing Down the Fiscal Year
Do you hold a financial role in your organisation? Are you interested in learning more about closing down the fiscal year, this First 5 short …

Volunteer Management
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Invoicing System
This First 5 course provides an overview of what an invoicing system is and how to use it, using room hire businesses as a working …

Generic Email Accounts
Generic email accounts are a great way for an organisation to collectively manage enquiries. They can be tailored to different offices and/or roles. This First …

DIY Onboarding
The process of bringing someone new into your group or organisation is called onboarding. This First 5 course is an introductory module providing insights and …

Invoice Creation and Basic Credit Control
This Next Steps course provides guidance and practical insights and resources to strengthen your subject knowledge in invoicing and credit control. This deeper dive training will …