Quaker A-Z: O is for Online Presence

Online presence

Make Your Charity Visible: Why Online Presence Matters

Having a website, social media account or online listing might feel like a โ€œnice-to-haveโ€ – but for small charities and Meeting Houses, itโ€™s increasingly a must-have. Your online presence is often the first place someone will look to find out who you are, what you do, and how they can get involved.

And hereโ€™s the thing: if they canโ€™t find you, they canโ€™t support you.

Online presence

Why online presence matters

Whether itโ€™s someone looking for a place to hold a community group, a potential volunteer checking your values, or a newcomer wanting to attend a Meeting – your visibility online helps people feel confident to take the next step.

Weโ€™ve seen it first-hand:

โ€ข A Quaker Meeting House that listed their building on local venue hire platforms saw a rise in enquiries from climate groups and small community projects – who then became regular partners.

โ€ข One small charity had a volunteer sign up after reading a heartfelt blog shared on Facebook – theyโ€™d been looking for a way to reconnect with a cause they cared about.

โ€ข Another group found that simply adding updated opening times and a warm welcome message to their Google Business listing led to more footfall during events and open mornings.

Practical ways to boost your online presence

You donโ€™t need a big budget or a digital team – just a few small steps can make a big difference:

โ€ข Update your contact details and times: Make sure your website, social media, and Google profile reflect your current opening hours, events, and room hire options.

โ€ข Share whatโ€™s happening: A quick photo of your community garden, a snapshot of a room being used, or a quote from a recent visitor helps show youโ€™re active and welcoming.

โ€ข Use social media simply: You donโ€™t need to post daily but aim for consistency. Even one post a week helps show signs of life and makes people feel theyโ€™re welcome to reach out.

โ€ข Encourage community sharing: Ask groups that use your space to tag you or leave a review. Word-of-mouth online helps build trust quickly.

โ€ข List your space: Consider local directories, community Facebook groups, or platforms like Spacehive, Hallshire, or Nextdoor, especially if youโ€™re looking to connect with local people or raise funds.

Itโ€™s not just visibility – itโ€™s connection!

A strong online presence doesnโ€™t just help people find you, it helps them feel you. It tells your story, shows your values, and invites others in. It can help turn a quiet room into a lively community hub, or a one-off visitor into a long-term friend.

So if your websiteโ€™s gathering dust, or your Facebook page hasnโ€™t had a post since last year, consider this your sign to show up again – even just a little. Your next volunteer, donor, or community partner might be one post away.

Picture of Gemma White

Gemma White

MBS Marketing Team

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