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charity administration and management
Welcome!
Managing a charity, and dealing with the administration, can be confusing and frustrating. Or perhaps you’re only looking to streamline procedures, pick up some hints and tips to make things faster and easier?
This is the Charity Admin icon – a pile of documents with a pen.
Charity Administration & Management courses include:
- Creating management systems
- Data centralisation
- Managing volunteers, employees and contractors
- Creating a Charity Operations Manual
- Developing policies and procedures
- Technical advice
- and more!
Courses

- Administration, Clerk, HR, Leadership and Management, Trustee, Volunteer
First5: Volunteer Management
Working with volunteers is a cost-effective way to engage with the community to deliver and manage community projects and resources. This First5 course gets you thinking about what is a volunteer, and to manage and recruit them.
£0.00

- Administration, Clerk, Governance and Compliance, Handling money, IT and Digital, Managing Property, Trustee
First5: Creating a Remote Charity Office
This Thinking About course gives you the questions and references you need to ensure your organisation handles remote working efficiently and effectively. This can be because you have no physical building or if some of your people need to work remotely outside this space. The lessons provide guidance on preparation, processes and procedure through to strategic planning.
£75.00

- Administration, Governance and Compliance, Handling money, IT and Digital, Trustee
First5: Generic Email Accounts
This First5 course provides an overview of creating generic email addresses and what having shared accounts means for your organisation.
£0.00

- Administration, Clerk, Employee, HR, Leadership and Management, Managing Property, Trustee, Volunteer
First5: DIY Onboarding
The process of bringing someone new into your group or organisation is called onboarding. This First5 course is an introductory module providing insights and steps to think about when creating your organisation’s onboarding process.
£0.00

- Administration, Better Meetings, Clerk, Fundraising, HR, Leadership and Management, Managing Property, Quakers, Trustee, Volunteer
First5: Improving Relationships
This First5 course is an introduction to improving relationships & holding better meetings. It is primarily for those who work alongside others, in teams or manage other people. There are five questions to get you thinking.
£0.00

- Administration, Better Meetings, Clerk, HR, Leadership and Management, Quakers
First5: Quaker Clerking
This First5 course explains the Quaker Business Method and why it is useful to use its principles when clerking.
£0.00

- Administration, Better Meetings, Clerk, Employee, Fundraising, Handling money, HR, Managing Property, Quakers, Trustee, Volunteer
Thinking About: Managing Relationships
Communication is a key aspect of improving interpersonal relationships. It is also an element that is taken for granted. There is an assumption that if you share a common language with another person then communication should be easy. That is rarely the case. This Thinking About course explores in greater detail how to effectively improve and manage relationships.
£75.00
Explore free information

Quaker A-Z: D is for Draft Minutes
Quakers write their minutes contemporaneously, meaning each minute is agreed in the meeting. This usually happens at the end of

Quaker A-Z: C is for Clerk vs Chair
I’m often asked what is the difference between a Quaker Clerk and the Chair of a Committee. My usual rather

Quaker A-Z: B is for BCC
Photo by Markus Winkler on Unsplash Sending emails… BCC (“blind carbon copy” – have you used carbon copying paper?) is